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Privacy Policy

Privacy Policy
Last Updated: November 2024

Welcome to the website of Kayleigh Stevens & The KS Property Group (trading as KS PERSONAL PROPERTY CONSULTANCY LTD and  KSPG HOLDINGS LTD respectively) (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.thekspropertygroup.co.uk] (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Company Details
Full Legal Name: KS PERSONAL PROPERTY CONSULTANCY LTD & KSPG HOLDINGS LTD
Address: 51 London Road, Rainham, Kent, ME8 7RG
Contact Email: info@thekspropertygroup.co.uk
Phone Number: 01634 386665

Types of Information Collected
We collect the following types of personal information from you:

  • Names
  • Email addresses
  • Physical addresses
  • Phone numbers
  • National insurance numbers
  • Passport numbers
  • Driving license details
  • Special Category Data for tenancies (e.g., next of kin details, bank details)

Methods of Collection
We collect information in various ways, including:

  • Online registration forms
  • Website forms
  • Paper forms
  • Customer Relationship Management (CRM) systems

Purpose of Collection
We use the information we collect for several purposes, including:

  • Providing services
  • Verifying identity
  • Processing transactions
  • Sending property and marketing information

Third-Party Sharing
We may share your information with third-party referencing companies who will deal with you directly.

User Rights
You have the following rights regarding your personal information:

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data
  • Request data portability
  • Right to be informed

You can exercise these rights by contacting us at info@thekspropertygroup.co.uk.

Data Security
We implement several layers of security measures to protect your personal information, including:

  • SSL and TLS encryption
  • Pseudonymisation
  • Restricted access
  • IT authentication
  • Firewalls
  • Anti-virus/malware protection

Cookies
We use cookies and similar technologies on our Website. We use both session cookies and persistent cookies for various purposes:

Session Cookies:

  • ASP.NET_SessionId: Remembers browser version and choices (Session)
  • LastSearch: Remembers search information (Session)
  • ctl_cntrlSearch: Controls search results display (Session)

Persistent Cookies:

  • CMS.User.Profiling.Profile: Remembers saved properties (Persistent)
  • Form_Your Name_Forms.RadTextInput: Stores form data (Persistent)
  • EstateWeb_CIP_EmailAlerts: Remembers user ID for email alerts (Persistent)
  • _gat: Throttles request rate for Google Analytics (1 minute)
  • _gid: Distinguishes users in Google Analytics (24 hours)
  • _ga: Distinguishes users in Google Analytics (2 years)
  • Shortlist: Displays saved properties (Persistent)

You can refuse cookies by adjusting your internet browser settings. For more information, visit www.allaboutcookies.org or www.youronlinechoices.eu.

Changes to the Policy
We will notify you about any changes to our Privacy Policy by posting the updated policy on our Website.

Additional Information
If you wish to make a complaint, please refer to www.thekspropertygroup.co.uk/complaint.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@thekspropertygroup.co.uk or 01634 386665.